Privacy Policy

1. Introduction

ScriptingLab.ai ("we", "our", "us") is an AI-powered content intelligence platform for Instagram Reels. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

We collect the following types of information:

• Account Information - Your name, email address, and authentication details when you create an account.
• Social Media Usernames - Instagram usernames you provide for competitor analysis and content scraping purposes.
• Billing Information - Payment details processed securely through our payment provider. We do not store your full credit card number.
• Usage Data - Information about how you interact with our platform, including features used, pages visited, and actions taken.

3. Public Data Only

Our platform analyzes publicly available content from Instagram. We only access and process data that is publicly visible on the platform. We do not access private accounts, direct messages, or any non-public content.

4. Third-Party Services

We use the following third-party services to operate our platform:

• Clerk - For authentication and user management.
• Stripe - For payment processing and subscription management.
• OpenAI - For AI-powered content analysis and script generation.
• Anthropic - For AI-powered content analysis as a supplementary provider.
• Apify - For scraping publicly available social media data.

Each of these services has its own privacy policy. We encourage you to review them.

5. How We Use Your Information

• To provide and maintain our service
• To process your subscription and payments
• To analyze public Instagram content on your behalf
• To generate AI-powered scripts and content recommendations
• To send service-related communications
• To improve our platform and develop new features

6. Data Retention

We retain your account information for as long as your account is active. Scraped public content data is retained for the duration of your subscription. If you delete your account, we will remove your personal data within 30 days, though some anonymized usage data may be retained for analytics purposes.

7. Cookies

We use essential cookies to keep you signed in and maintain your session. We may also use analytics cookies to understand how our platform is used. You can configure your browser to reject cookies, though this may affect your ability to use certain features.

8. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also request a copy of the data we hold about you. To exercise any of these rights, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@scriptinglab.ai.